As a transformation consultant, Mikki Shull has worked with a wide range of Media & Entertainment clients across media segments, including Publicis, IPG, WPP, Sotheby’s, Reader’s Digest, NBC/CNBC, CTV, Thompson Newspaper Group, Dow Jones, Reuters, Reed Reference Publishing, WWE, and Universal Studios.  

Ms. Shull started her consulting career at PricewaterhouseCoopers in the Entertainment, Media, and Communications practice, and was a member of the core team that started the global BPR (Business Process Reengineering) practice.

As a Business Development Executive at IBM, Ms. Shull was responsible for IBM Media & Entertainment (M&E) solutions in the US. These industry solutions integrated multiple IBM brands – services, software, hardware, offshore (process, applications, infrastructure), research and partners – to deliver solutions for M&E clients. She managed a portfolio of 10-15 M&E solutions, that yielded $100M - $500 in M&E pipeline across ~70 clients / ~40 sales people.

She was hired by FTI Consulting in 2010 to build-out their Digital Media practice. And then in 2012, Mikki became Partner/Chief Strategy Officer at The Glassbox – a SaaS startup launching a social enterprise Smart Process Application (SPA) for global program management.  

Her functional experience includes: strategic planning, product/solution strategy, operations management, program management, digital transformation, global sourcing, workflow modelling, advertising management, subscription management, rights management, and core GL/AP/AR finance functions.

Education: BS from Carnegie Mellon University; Management Science; concentration Industrial Engineering.


Dr. Hoehn has worked in various business and technical leadership roles working with premier media clients, including CNN, Fox Networks, ABC Disney Television Group, NFL, NHK, Canal+, BBC, and the PGA Tour.

He is considered to be an industry expert in digital supply chain, digital video archiving, digital cinema, the application of business intelligence/analytics to media business models, and media cloud computing. He also has knowledge and experience in applying business process management to digital supply chain to identify and reduce bottlenecks.

In 2010, he conducted a mixed methods research study of digital archive systems, which included intensive, detailed information collection from eleven of the world’s most prestigious broadcasters.

Dr. Hoehn was a member of the IBM Media & Entertainment Global Subject Matter Expert program. During his tenure in this program, Dr. Hoehn helped formulate the IBM Media & Entertainment cloud strategy, contributed to offerings related to digital supply chain, and supported key opportunities and engagements in Europe, Asia Pacific, and the Americas.

He was the Project Executive for the joint Fox Networks and IBM high definition video archive project, which contributed to joint selection of Fox Networks and IBM for one of only four Engineering Emmys awarded by the Academy of Television Arts and Sciences in 2011.

Finally, he was the author of IBM’s Media & Entertainment white paper on cloud computing, “Cloud Computing for the Media and Entertainment Industry”, and has presented peer-reviewed papers at the National Association of Broadcasters annual convention in 2011 and Storage Visions in 2012.

His dissertation topic was “The Diffusion of Technological Innovation in the Media Industry” based on qualitative research methods and interviews of 20+ business and technical executives in M&E between 2010 and 2011. 

See also: http://www.linkedin.com/johnahoehn

John A. Hoehn,

Technology Consultant

Mikki Shull,

Transformation Consultant

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